BPO Philippines

As globalization expands the benefits of global Business Process Outsourcing (BPO) are becoming easier to obtain for small and mid-sized companies. BPO has only been available to large firms and the Fortune 500 and now the trends are starting to change. Philippines BPO are the top outsourcing country.

More and more foreign companies are becoming players in the international scene, just as more and more companies are starting to choose Philippines BPO to run their off shore tasks. The Philippines consist of a group of 7,000+ islands that all together only take up the land mass of Arizona. Philippines was occupied for over 300 years by the Spanish followed by an American occupation, which led to the country's Independence and this spawned its adoption from Eastern to Western Culture. Unlike other outsourcing business hubs of the world, Philippines BPO not only offers a high rate of exchange on its currency as well as an English speaking people but also a culture and lifestyle that is very much like our own.

I have a friend from India that has been in the America for over 14 years now and even though he knows the English medium very well his accent is choppy and his understanding of American culture and mannerisms is still not that good. Once he made a phone call to his local electric company to have his service transferred and I got the chance to listen to the conversation. The agent from the electric company was in an American and I could tell they had quite a communication problem. I also noticed that my friend had to repeat himself several times and had problem telling the agent his request.

It took a frustrating fourteen minutes to process his request when I could have done it easily in six. Looking back I really think the agent could understand him but sub-consciously gave him a hard time due to his Indian accent. Data Solution can provide you excellent Philippines BPO solutions at the touch of your fingertips, at the most affordable prices.