Showing posts with label Business and Society. Show all posts
Showing posts with label Business and Society. Show all posts

Thursday, June 25, 2009

How to Find Best Outsourcing Providers

To find the best outsourcing providers out there, you have to take this advice. Take the time and effort to research as many different Philippines outsourcing companies as you can. Once you have done some investigations, make a list of the most suitable companies for the position, based on what you know your corporate business needs and wants to continue its success.

Once you have your Philippines outsourcing companies list, you can then contact the providers to find out more details about them. As well as concerns on costs, you should know how the provider is going to carry out the work or project for you. Ask Philippines outsourcing company you choose to give you a detailed plan of exactly how they are going to achieve the goals that you set them. If the reply you receive is inadequate then, cross them off your list and move onto the next.

It is vital that you check all Philippines outsourcing providers thoroughly. Ask for references or samples of their previous work. Also check that they are financially sound and that they truly have experience in the field that you are looking for.

It is worth remembering that Philippines outsourcing providers are not always big companies themselves.

Another consideration is time difference. In this modern time we are keen to employ companies from other parts of the globe as they tend to be cheaper than those that are on our doorstep. It is useless employing a provider in another part of the world if you cannot communicate information.

Speaking of communication, this is also a major part of using Philippines outsourcing providers. It is essential that daily, weekly or monthly communication is agreed upon between both parties before any contracts are signed. Without the proper communication being used efficiently, it is possible for the relationship to break down very fast.

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Wednesday, June 17, 2009

Philippine BPO industry future

The paradigm shift is that, the technology has enabled global exchange of BPO services. Today, Philippine BPO industry had matured to the extent that the costs are normalizing and becoming attractive. Over the last decades BPO has been catering to number of services like retail, insurance, banking, finance, health care, telecommunications, travel, technology, hospitality and many more.

Today, many offshore firms are consolidating and standardizing their operations by outsourcing their task to third parties. There are many Philippine BPO service providers offer cost effective and focused management expertise. In the present scenario many UK and US based firms are looking at Philippines and other South Asian territories to outsource their services.

According to a research by BPO analyst firm

80 percent of the firm claimed that, outsourcing has increased their competitiveness.
87 percent of the companies said that, outsourcing had improved their internal processes.
While 77percent of the companies said that, they could see a significant drop in their operational cost through outsourcing.

The Philippine BPO services are expected to grow at a significant rate per year. The growth rate will be about billion by the year 2010. The BPO business will be booming despite the current economic recession. The economy will stabilize and there five fold growth of the Philippine BPO industry within the next five years.

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Thursday, May 21, 2009

Philippine BPO centers

Most Philippine BPO centers strive to provide customized BPO services in accordance with all international standards, working for quality and in the framework of the business company given deadlines. The Philippine BPO centers have experienced employees, who can process great volumes of information presented by private or governmental institutions. And now we would like to describe in brief only some of the most common services presented by BPO outsourcing companies.

Customer support services, provided by Philippine BPO centers arrange customer services and help the people, who need to check their status, find out important information on products or services, make or check a reservation and so forth.

Technical support staff, who work for BPO outsourcing companies offer technical support and solution of problems 24 hours a day. The problems usually lie in the field of operational process of computer hardware, software, peripherals and Internet infrastructure. Customers may ask questions concerning the installation of a computer program and problems while working with some certain software, troubleshooting and usage support.

Telemarketing services, offered by BPO outsourcing firms, are intended to win the attention of most prospective clients for selling products or services, or to give more details to customers, who decided to purchase the product, finish the sales process in real time.
Insurance processing services, rendered by Philippine BPO centers offer specialized assistance in the field of insurance-related issues and provide services such as case management, underwriting, initial setup, policy issuance, inbound or outbound marketing, and several others.

Philippine BPO Links:

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Tuesday, April 7, 2009

BPO Philippines

As globalization expands the benefits of global Business Process Outsourcing (BPO) are becoming easier to obtain for small and mid-sized companies. BPO has only been available to large firms and the Fortune 500 and now the trends are starting to change. Philippines BPO are the top outsourcing country.

More and more foreign companies are becoming players in the international scene, just as more and more companies are starting to choose Philippines BPO to run their off shore tasks. The Philippines consist of a group of 7,000+ islands that all together only take up the land mass of Arizona. Philippines was occupied for over 300 years by the Spanish followed by an American occupation, which led to the country's Independence and this spawned its adoption from Eastern to Western Culture. Unlike other outsourcing business hubs of the world, Philippines BPO not only offers a high rate of exchange on its currency as well as an English speaking people but also a culture and lifestyle that is very much like our own.

I have a friend from India that has been in the America for over 14 years now and even though he knows the English medium very well his accent is choppy and his understanding of American culture and mannerisms is still not that good. Once he made a phone call to his local electric company to have his service transferred and I got the chance to listen to the conversation. The agent from the electric company was in an American and I could tell they had quite a communication problem. I also noticed that my friend had to repeat himself several times and had problem telling the agent his request.

It took a frustrating fourteen minutes to process his request when I could have done it easily in six. Looking back I really think the agent could understand him but sub-consciously gave him a hard time due to his Indian accent. Data Solution can provide you excellent Philippines BPO solutions at the touch of your fingertips, at the most affordable prices.

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Monday, April 6, 2009

Business Process Outsourcing (BPO) Philippines

Business Process Outsourcing (BPO) growth in the Philippines is extremely fast. Many Philippines Outsourcing Companies are outsourcing in this country because it is said that dealing with Filipinos are really great. They are even considered the best customer service representative around the globe. With their excellent speaking abilities and good customer service etiquette, customers are not having any problem conversing with Filipinos.

Cost-reduction and doubling their output produced, are just few Philippines Outsourcing benefits. Companies from across the globe are considering the Philippines as their second home for their BPO.

Here are the FACTS why you should consider the Philippines as the best place to outsource your BPO.

High communication skills

Filipino English is considered the 2nd language spoken in this country. Literacy rate is quite high that stands-out than other Asian neighbor counties. With the help of media and schools, English are even widely spoken especially to the people who live in the cities.

Multi-talented

I can assure you to have talented young Filipinos and professionals to work for your business. Multi-tasking is nothing new to Filipinos; they are used to work in different tasks. This will save you a lot man-power requirements, money and time.

Extremely Hardworking

Filipinos are known as a hardworking people in Asia. Filipinos like it more if you can offer them more jobs as long as you give them the benefits they deserve. Filipinos can work nightshifts and even extra hours.

They do not leave their tasks unfinished unlike other workers when they hear the bell rung they just leave the work immediately.

Can easily adapt

Filipinos are easily adapting to the changes and making its name on the business industry especially in BPO. There is no doubt that they are extremely fast learner and can be easily trained.

I taught computer lessons to a British before and they told me that he was really amazed by the Filipinos memorization abilities. I was proud for he came from a country that has high level of education and yet he compliments Filipinos as intelligent people.

Up-to-date

Up-to-date with the latest technology and to the BPO trends today. Most Filipinos like to have professional experience from multinational companies. They love the exposure they can get. This makes Filipinos challenged and able to compete with other professionals there is.

Educational System Similarities

Philippine education is based on American educational system structure. The Philippines being under the American regime made it easy for Filipinos get used to American culture. I could say that Filipinos, when introduced to western concepts they can easily understand what you are talking about. This is a main characteristic that can help you work on the same track and goal.

The details I mentioned above proves that offshoring to the Philippines is definitely a top choice. With perfect location, talented people to work on and great education system there is no doubt that BPO in the Philippines will be known around the world.

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Monday, March 2, 2009

What is business?

A business (also called a firm or an enterprise) is a legally recognized organization designed to provide goods or services. Businesses are predominant in capitalist economies, most being privately owned and formed to earn profit to increase the wealth of its owners. The owners and operators of a business have as one of their main objectives the receipt or generation of a financial return in exchange for work and acceptance of risk. Notable exceptions include cooperative businesses and state-owned enterprises. Socialist systems involve either government agencies, public, or worker ownership of most sizable businesses.

Words related to Business:

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