Philippine BPO Industry

At the turn of the millennium, Philippines has numerous reasons to smile about. The Philippine economy is no longer passive and redundant; on the contrary it is one that is being twisted by the winds of social and economic changes. During the past few years, Philippine BPO industry has seen phenomenal developments accelerated by the strong forces of globalization and Information Technology. A country with a resurgent, progressive economy; Philippines can be rightly called the foster-child of globalization.

The booming Philippine BPO industry segment comprising ITES (IT-enabled services) / BPO (Business Process Outsourcing) are the core sectors that have driven the country into the epicenter of change. The liberalization of the Filipino sector in past years gave an unexpected boost to the Philippine BPO industry. In no time, Philippines has turned into a hot destination for global offshore outsourcing companies. The expansion in this business sector can be attributed to the leading IT giants, captive players and third party service providers, who dominate the Philippine BPO industry. While the countries around the world are vying for a fair share of the cake, Philippines has grabbed the pie as the preferred destination for offshore outsourcing.